We are your global online merchant, providing you the newest fashions in clothes! Shop for the newest footwear, apparel, and accessories trends. Several goods in numerous designs are waiting for you. Every one of our customers is loved by us. We want to discover new fashion trends and explore the unique style that combines with art via autonomous design. We are dedicated to inspiring everyone to develop their own concept of beauty and guiding them toward the perfect lifestyle filled with comfort and leisure. Our well-informed customer service team is available to help you at all times. Making ensuring you are content is our top priority. Furthermore, you may easily acquire your goods anywhere in the world thanks to our global shipping service.
Returns & Exchanges
If you're not completely happy with the products you received, we're sorry to hear it and will gladly accept returns for most items that are still in brand-new condition within 20 days of delivery. Please use our website's customer service department and let them know the item(s) and why you want to return them. Please package the item(s) to be returned in the original packaging after receiving our return instructions. Deliver your parcel to the neighbourhood post office.
After we receive your delivery, most returns are handled in 5 business days or less. If we are not otherwise instructed, we will credit your Lulus wallet with the reimbursement. You may either use your wallet balance on your subsequent purchase or withdraw money from your payment account. You'll get a confirmation email after your refund has been processed.
Return Conditions
To determine if a purchase is right for you, you have 20 days. Please get in touch with us within 20 days after delivery if you want to return or exchange the item. Bodysuits, lingerie, swimwear, jewellery, and underwear are among the things that cannot be exchanged or returned. Items being returned must be brand new, unopened, and in the original packaging. Any item that has been used, damaged, washed, or changed in any way is not acceptable for return.
Free gifts and anything marked "non-returnable" cannot be exchanged or returned. Items that have been sent back without the required return authorization are not accepted by us. We do not offer freight-to-collect (FTC) service for returned items. You will be responsible for paying for the returns. Please double-check your returns before sending them out. Returning non-Lulsports merchandise is not our responsibility.
Returns (if applicable)
There will be no restocking costs applied to the product's return, and customers will only be charged shipping once (this includes returns). Before sending out your returns, kindly double-check them to make sure that you have included all the necessary information.
Terms of Service for Online Stores
By accepting these Terms of Service, you represent and warrant that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and have given us permission to let any of your minor dependents use this site. You may not use our products for any forbidden or illegal activities, and you may not use the service to circumvent any applicable local laws (including, but not limited to, copyright laws). You may not send any worms, viruses, or malicious software. Any terms that are broken or violated will result in the immediate termination of your services.
Accuracy, completeness, and timeliness of information
We do not guarantee the truthfulness, completeness, or relevance of the material on this website. This website's material is provided for educational purposes only; it should not be relied upon or used as the only basis for decisions without consulting primary, more trustworthy, complete, or current sources of data. You use this website's information at your own risk. This webpage may contain outdated information. Information that is historical is unavoidably out of date and is only offered for your reference. Although we reserve the right to do so at any time, we are not obligated to update the content on this website. You agree that it is your responsibility to stay informed about changes to our website.
Changes to Service and Prices
Our product pricing may change without prior notice. The service (or any part or content of it) is subject to alteration or termination at any time and without prior notice. In the event that the service is altered, its cost is altered, it is suspended, or it is terminated, we shall not be accountable to you or any other person. We cannot guarantee that the service will be available at all times or that access to it will not be disrupted, and we accept no responsibility for any disruption of service.
Accuracy of Billing and Account Information
We have the right to refuse any order you place with us. The quantity of purchases made per person, per household, or per order may be capped or revoked at our discretion. Orders placed with the same credit card, with the same billing address, with the same shipping address, or with the same customer account may be subject to these restrictions. We may attempt to contact you at the email address, billing address, or phone number you provided us with when you made the transaction if we need to change or cancel a purchase.
Orders that appear to have been placed by resellers, dealers, or distributors may be limited or forbidden at our sole discretion. You agree to provide accurate, complete, and up-to-date account and purchase information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, in order to enable us to process your transactions and contact you as required.
Errors, inaccuracies, and omissions Occasionally,
On our website or in the service, there may be information that is incorrect, lacking, or typographically written regarding product descriptions, prices, promotions, offers, product shipping charges, delivery times, or availability. Without prior notice, we reserve the right to change or update information, revoke orders, and/or correct any errors, inaccuracies, or omissions in any element of the service or on any related website (including after you have submitted your order).
We do not promise to update, amend, or clarify any information in the service or on any connected website, including without limitation price information, unless doing so is mandated by law. There is no update or refresh date on any information in the service or on any linked website that should be interpreted as indicating that all of the information there has been altered or updated.
warranty exclusion; limitation of liability
We make no promises or warranties on the continuity, timeliness, security, or error-free operation of our service. We do not guarantee the accuracy or dependability of any outcomes that may be attained through the use of the service. You acknowledge that we are free to end the service temporarily or permanently at any time and without giving you prior notice. You explicitly acknowledge that the service is used at your own risk, whether you can use it or not. Except where expressly stated by us, the service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, free from any express or implied representation, warranty, or condition, including without limitation any implied warranty or condition of merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement.
Any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any comparable damages, whether based in contract, tort (including negligence), strict liability, or otherwise, shall in no event be made by us, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors. Our responsibility shall be restricted to the greatest extent permissible by law in those states or countries that do not allow the exclusion or limitation of liability for consequential or incidental damages.
I still haven’t received my package. Where is my order?
Please allow your order up to this time frame for delivery, taking into account processing and shipping times. For further details, please refer to your order email or SMS. Please get in touch with our Customer Care Team via Live Chat or Customer Service if your order still hasn't arrived after the anticipated delivery date. Email from customer support is banner-like.
Is there any additional fee beyond the purchase?
Normally, we wouldn't impose any fees on our clients. But occasionally it does, owing to more stringent customs scrutiny. As customs laws and import taxes differ greatly between nations, we have no control over these fees and are unable to estimate their amount. There are very few situations like this. If it does, do get in touch with us so we can make it up for it.
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